1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide essential functionality, remember your preferences, and analyze how the Services are used.

2. Types of Cookies We Use

2.1 Essential Cookies (Always Active)

These cookies are necessary for the website and platform to function properly and cannot be disabled:

Cookie Name	Purpose	Duration
wi_session	Maintains your logged-in session	Session (expires when browser closes)
wi_auth_token	Authenticates your account access	30 days
wi_security	Prevents security threats (CSRF protection)	Session
wi_load_balance	Distributes network traffic across servers	Session

2.2 Functional Cookies (Optional)

These cookies enhance your experience by remembering your preferences:

Cookie Name	Purpose	Duration
wi_language	Remembers your language preference	12 months
wi_timezone	Stores your timezone setting	12 months
wi_dashboard_view	Saves your dashboard layout preferences	6 months

2.3 Analytics Cookies (Optional)

We use privacy-focused analytics to understand how users interact with our platform:

Cookie Name	Provider	Purpose	Duration
_ga	Google Analytics	Anonymized usage statistics	2 years
_gid	Google Analytics	Session identification (IP anonymized)	24 hours

Privacy Measures: Analytics cookies use IP anonymization, do not track across websites, and contain no personally identifiable information.

3. Third-Party Cookies

We use limited third-party services that may set cookies:

Payment Processors: Stripe and Razorpay set cookies during checkout (session-based, essential for payment processing)
Support Chat: [If applicable] Support widget cookies for customer service
Single Sign-On (SSO): Google/Microsoft authentication cookies when using SSO login

We do NOT use cookies for:

Advertising or ad targeting
Cross-site tracking
Social media sharing/tracking
Behavioral profiling
Selling data to third parties

4. Legal Basis for Cookies

Essential Cookies: Processed based on legitimate interest—necessary for the Services to function securely.
Functional/Analytics Cookies: Processed based on your explicit consent, which you provide through our cookie consent banner.

5. Your Cookie Choices

5.1 Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner allowing you to:

Accept All: Enable all cookies including analytics
Reject Optional: Use only essential cookies
Customize: Choose specific cookie categories

You can change your preferences at any time by clicking the "Cookie Settings" link in the website footer.

5.2 Browser-Level Cookie Control

You can manage or delete cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions

Note: Blocking essential cookies will prevent you from logging in or using the Services.

6. Data Retention

Cookies are retained for the durations specified in Section 2. Session cookies are automatically deleted when you close your browser. Persistent cookies expire after their specified duration or when you manually delete them.

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. Material changes will be communicated via email or dashboard notice.

8. Additional Disclosures

For EU/EEA Users (GDPR)

Under GDPR, you have the right to withdraw cookie consent at any time through the Cookie Settings panel. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.

For India Users (DPDP Act)

We process cookies in accordance with the Digital Personal Data Protection Act, 2023. Essential cookies are processed based on legitimate purposes; optional cookies require your consent.

For California Users (CPRA)

Cookies that enable analytics or share data with third parties may constitute "sharing" under California law. You can opt out via the "Cookie Settings" panel or the "Your Privacy Choices" link in our Privacy Policy.